Legal · terms

Terms of Use

Last updated: September 28, 2026

These Terms of Use ("Terms") govern your access to and use of ployos.com and the Ployos platform (the "Services"), provided by Ployos Inc. ("Ployos", "we", "us").

By accessing or using the Services you agree to these Terms. If you use the Services on behalf of an organisation, you confirm that you are authorised to accept these Terms for it. Where you have signed a separate written agreement with Ployos, that agreement prevails over these Terms if they conflict.

  1. 1. Eligibility and accounts

    You must be at least 18 years old and able to form a binding contract to use the Services. You are responsible for keeping your account credentials confidential, for all activity under your account, and for providing accurate information. Tell us promptly at the address below if you suspect unauthorised use.

  2. 2. Use of the Services

    You agree not to:

    • use the Services in breach of any applicable law or third-party right;
    • attempt to gain unauthorised access to, interfere with or disrupt the Services or their security;
    • reverse engineer, copy or resell the Services except as permitted by law;
    • upload content that is unlawful, infringing, or contains malware; or
    • use the Services to build a competing product or to scrape data without our permission.
  3. 3. Your content and data

    You keep ownership of the data and materials you submit to the Services ("Customer Content"). You grant Ployos a limited licence to host, process and use Customer Content only as needed to provide and support the Services. You are responsible for having the rights needed to submit Customer Content.

  4. 4. Fees, payments and refunds

    Certain features require payment. Fees, top-ups and wallet balances are as shown on the platform at the time of purchase or as set out in your order. Payments are processed by third-party payment processors. Unless stated otherwise in writing or required by law, fees and top-ups are non-refundable. You are responsible for any applicable taxes.

  5. 5. Intellectual property

    The Services, including their software, design, text and trademarks, are owned by Ployos or its licensors and are protected by intellectual property laws. Except for the limited right to use the Services under these Terms, no rights are granted to you.

  6. 6. Third-party services

    The Services may link to or integrate with third-party websites and services. We are not responsible for their content, policies or practices, and your use of them is at your own risk.

  7. 7. Disclaimers

    The Services are provided "as is" and "as available". To the fullest extent permitted by law, Ployos disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and does not warrant that the Services will be uninterrupted or error-free.

  8. 8. Limitation of liability

    To the fullest extent permitted by law, Ployos will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue or data. Our total liability for any claim relating to the Services is limited to the amounts you paid to Ployos for the Services in the twelve months before the claim arose.

  9. 9. Indemnity

    You agree to indemnify and hold Ployos harmless from claims, losses and expenses arising from your breach of these Terms or your misuse of the Services.

  10. 10. Suspension and termination

    You may stop using the Services at any time. We may suspend or terminate your access if you breach these Terms or if needed to protect the Services or other users. Sections that by their nature should survive termination will survive.

  11. 11. Changes to these Terms

    We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Continuing to use the Services after changes take effect means you accept the updated Terms.

Questions?

If you have any questions about this document, contact us at hello@ployos.com.